FAQs
You must cancel at least 24 hours in advance to avoid a one-night room charge and tax. Please note that this policy is subject to change for special rates and packages. A credit card deposit is required to check-in. A credit card deposit is required to check-in. We are unable to accept cash deposits under any circumstances.
Check-in: 4 pm
Checkout: 10 am
We welcome one medium size dog per guest, with a maximum weight of 50 lbs. Our pet policy includes a fee of $100 for stays of 1-4 nights and $125 for 5 or more nights.
We have two surface parking lots located at 9 W. Tabb Street (valet, $20 per day) and 107 W. Tabb Street (self-park, $10 per day). These lots are not covered or monitored. Please remove all valuables and lock your vehicles. Hotel Petersburg is not responsible for any lost or stolen items.
Hotel Petersburg is a smoke-free venue. Smoking or vaping of any kind is strictly prohibited and will incur a fine of $300.
Hotel Petersburg offers a diverse collection of food and beverage experiences. Visit our Eat & Drink page for more information about our on-site lounges and restaurant.
Yes, reservations are available for Shirley’s. Our rooftop lounge, 20 West, will open in the Spring of 2025.
Guests can place to-go orders for Shirley’s during restaurant hours, which can be picked up or delivered to your room.
Yes, the fitness center is open 24 hours and accessible with your room key. It includes free weights, treadmills, and a Peloton bike.
The closest airport to Hotel Petersburg is Richmond International Airport (RIC) which is located 25 miles away just outside of downtown Richmond.
No, we do not have a shuttle service. See below for recommended service providers in the area:
James River Transportation
804-342-7300
James Limousine Service
804-273-1540
Enterprise Rent-A-Car: (804) 861-9305
Located 4 miles from hotel.
Avis Car Rental: (804) 732-2452
Located 3 miles from hotel.
Yes, we have several rooms that are handicapped accessible. Inquire with our reservation team at 1-800-445-8667.
There are two ways you can access your room, with a digital key on your mobile device or traditional key card that can be picked up at the Front Desk upon check-in.
Yes, we have five suites that are connected to standard rooms. If you would like to reserve connecting rooms, please call our reservations team at 1-800-445-8667.
